- Go to the Dynamic Database Lookup and enter the video's full web address and press the "Search" button. The link should look something like: https://www.youtube.com/watch?v=
- The results appear with detailed information on how the website is being categorized by Lightspeed. If the video link is in the education.videos category, it will be accessible by students.
- If you disagree with the current category, enter your email, review reason, and press the "Submit" button to send the video link to Lightspeed to be considered for a category change.
- The Lightspeed team will review the request and reply with their determination in an email. It may take up to 24 hours (usually a lot sooner) for the change to take effect.
To have a website or video blocked please submit a support request (click here)